Making payment with GrabPay when shopping on mobile device:
Making payment with GrabPay when shopping on desktop:
Grab users who are eligible for PayLater should be
1. 21 years and older
2. Platinum, Gold or Silver GrabRewards tier member, and
3. Have used either credit or debit card for at least 3 Grab transactions in the recent month.
If you’re eligible for PayLater, you’ll be able to activate it in-app, or simply launch your Grab app, tap on Payments, tap on Enjoy Now and Pay Later under Explore GrabPay.
If you fulfil the above criteria but don’t see the PayLater option, we’re unfortunately unable to offer this service to you just yet.
For more info visit https://www.grab.com/sg/finance/pay-later/
For cancellation of wrong orders made with GrabPay (all modes), the refund amount will be your total paid amount minus 3% for transaction fee. Eg: your paid amount is $100, the refund amount will be $97 to your GrabPay wallet.
For exchanges or returns of orders made with GrabPay, you will be issued an electronic gift card (store credit) with 1-year validity that you can use to offset your next purchase. The value will be your return-order amount (minus shipping charges if applicable).